Successful Sales Training for Senior Living E-Book

Successful Sales Training for Senior Living

Successful Sales Training for Senior Living

 Know it. . . Believe it . . . Sell it!

 

OVERVIEW OF KEY E-BOOK SECTIONS

Step 1: Acceptance Of Your Sales Team’s Situation

  • Know-how to be a dynamic sales professional vs.  admissions order taker
  • Unearth 10 ways this book will improve your sales skills
  • Become skilled at being more efficient and effective in your job
  • Realize and change the “Get what you got syndrome”
  • Discover the key reason how to maintain a full occupancy
  • Clarify the difference between marketing and sales
  • Examine the 3 most common types of sales people
  • Control great sales results while your competition struggles
  • Distinguish the keys behind being professional, trustworthy, and confident in your sales skills
  • Implement the concept  “you must believe it before you can sell it”
  • Be in command of the 30 most important sales characteristics
  • Master the techniques to get beyond your comfort zones with whom you’re selling to.
  • Look carefully at how it makes sales a “win-win” for all involved

Step 2: The Interview Of Referral Sources For Generating More Lead/Move-Ins/Admissions

  • Gain insight on why referral sources give you business
  • Control how to ask relevant and results driven questions
  • Appreciate how to use the phone as an effective tool
  • Take hold of getting your entire facility team to “buy in” to sales
  • Bring to light dozens of key questions that will get results
  • Fine tune how your interview skills can build trusting relationships
  • Establish how to gain trust by others and use that to generate more sales
  • Learn how to expand your referral base
  • Be aware of new and creative tactics to sell influencers
  • Consider the top 20 things you must know about your key referral sources
  • Integrate over 100 new referral sources for generating leads
  • Uncover how to locate every influencer in your target market

Step 3: Presentation Of Competitive Advantages In Senior Living Marketing

  • Become aware of the 2 sales presentation styles
  • Organize how to structure an effective presentation
  • Recognize the 2 parts to every sale
  • Know how to make showmanship work for you
  • Encompass every “sense” to build your “census”
  • Restructure your presentation to keep it fresh and exciting

Step 4: Using Evidence For Effective Sales

  • Find out the difference between a feature and a benefit
  • Become familiar with the top 10 pieces of evidence that will sell your facility every time
  • Understand how to keep your proof relevant to each buyer
  • Get a new picture on affordable “amenities” that will grasp a competitive advantage

Step 5: Being Persuasive With Relationship Selling

  • Gain valuable knowledge on your competition
  • Be in command of 15 key competitive advantages
  • Practice how to balance being persuasive with relationship selling
  • Sort out and address possible facility barriers to more leads
  • Deal with resistance
  • How to spin the top 100 barriers into reasons to choose your center
  • Handle every “objection” as another reason to choose your center

Step 6: Effective Sales Closes In Senior Living Sales

  • Become skilled at using the right timing to close every sale
  • Know-how to get every referral source to “buy you” as much as they are buying the services you are selling

Your Own Marketing And Sales Action Plan

  • Develop a specific “sales action plan”
  • Manage and measure an effective sales plan
  • Set and achieve daily, weekly, and monthly sales targets
  • Take hold of effective “pre-call” plans
  • Fine tune Pre-call Plans that lead to admissions
  • Incorporate Referral Contact Worksheet